Who are you?
I'm Chris, I've been creating Safely Endangered webcomics since 2012.
Where do you publish new comics?
What do you use to make comics?
I've been using the same Wacom Intuos since 2014. It's compact, reliable and I'd totally recommend one. I also use Photoshop to create basically everything.
Where are you based?
I'm based in the north of England. I have a little home studio which is used for creating comics and shipping orders!
Can you sign my print/book?
I personally sign all books and prints before they make their journey!
Can I order a comic that's not in the store?
No but there's plenty of comics available you greedy goose.
Do you ship worldwide?
Yes, except for those in the EU. This is due to Brexit and new VAT regulation. It saddens me that I can't ship prints to you guys at the moment but it's a temporary issue that should be resolved in the near future. For the rest of the world, please be aware that extra customs costs may apply in your country.
Do orders have tracking?
No but all orders are dispatched by Royal Mail who are usually reliable chaps.
Do you have a returns policy?
Yes, you have 30 days from receiving your order to request a refund. You're also eligible if your order is damaged, incorrect or missing. Please contact me here or email firstname.lastname@example.org so I can sort it out for you.
If your refund is approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Is your store eco-friendly?
Yes, I source products as locally as possible and all my orders are shipped plastic-free. My store also utilises an app called Planet which allows me to offset carbon dioxide emissions produced when shipping orders.
When will my order arrive?
Here you can see estimated shipping times provided by Royal Mail. Please note that I ship each order personally, so there may be delays during busy seasons.
|UK||1-5 working days||1-3 working days|
|Europe (Non-EU)||1-5 working days||3-5 working days|
|Rest of World||1-5 working days||6-10 working days|